Customer Service

We are here to assist you 7days a Week- Monday to Friday

Returns Shipping FAQ Terms Contact us Who WE Are CAreers

Returns & Exchanges

Click here for our detailed return policy

All items may be returned for a  refund or store credit  with in 14 days and if these requirements are met  no alterations have been made, no stains,no marks , and no washing (machine or otherwise). If you would like to return a purchase for a full refund or exchange, mail it to:
Poswear
P.O Box 189396
Sacramento, CA 95818

Shipping

Click here for our detailed shipping policy

  •  Handling time – 1-2 days
  • Shipping time (US) 2-14 days

USPS Priority Mail — Orders delivered to a P.O. box, APO/FPO address, or US territory will be shipped Priority Mail by The United States Postal Service. Delivery to a P.O. box within the Continental United States will take approximately 1 week, and delivery to APO/FPO, US territories , or a P.O. box outside the Continental United States will take approximately 1-3 weeks, depending on location. If you need faster shipping, please consider delivery to an alternate location in the Continental United States.

Flate Rate Shipping — Low cost-effective delivery for packages under 70 lbs. Typically 2 to 7 business days within the contiguous US for delivery. Standard Shipping is available to all US addresses, including P.O. Boxes. This carrier picks up your poswear package from our fulfillment facility and passes the package on to the US Post Office (USPS) for final mile delivery.

FREQUENTLY ASKED QUESTIONS

Here are some of the most common questions we get from our customers. If you don’t see the answer to your question here, please feel free to email us or give us a call at 1-888-4-xxxx

Order Processing

I just placed an order. How long before it will be shipped?

Answer

Generally speaking, if you order in the morning, we can ship your package later that day or the following day Monday-Friday . There will be exceptions from time to time, but we do our best to ship all orders as quickly as possible.

Processing time – 1-3 days

If your order is being billed and shipped to different addresses, we’ll need 1-2 business days for processing before the order can be shipped. Please keep this in mind when selecting your delivery time frame.

We do not ship or deliver packages on Saturday and Sunday. Weekend orders, including Friday afternoon and evening, will be processed on Monday.

I already placed an order with poswear.com Can I change something?

Answer
We ship all orders as quickly as possible, so we are not always able to make changes to an order after it is placed. However, you are welcome to call us at 888-4-xxxx, and if we are able to assist you we will certainly do so.